Is this Southside hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Southside hotel?

Check-in time for Southside hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Southside hotel have a swimming pool?

No, this Southside hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Southside hotel?

Best-rates for the Southside hotel starts from $79 per night with includes Bedding/Linens, Fireplace/Heating, Child Friendly, Toiletries, Guest Services, Breakfast, Internet, Kitchen, Parking, Accessibility, Business Services, Air Conditioner, Designated Smoking Area, Wellness Facilities, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Southside hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Southside hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Southside hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Southside hotel?

Based on the information reported by the owner or manager, the Southside hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Southside hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

SureStay Hotel by Best Western Jacksonville South | Hotel in Jacksonville

6.8 (900 Reviews) | 1 Bathroom

Southside Hotel | SureStay Hotel by Best Western Jacksonville South

Hotel in Southside, Jacksonville

Hotel with free parking, in the vicinity of Jacksonville Museum of Modern Art
This hotel features a 24-hour business center, a business center, and laundry facilities. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a TV in a common area, and a front-desk safe are onsite.
SureStay Hotel by Best Western Jacksonville South offers 84 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature pillowtop mattresses. LED televisions come with digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Amenities

Air Conditioner

Parking

Designated Smoking Area

Accessibility

Business Services

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Free toiletries

Hair dryer

Shower/tub combination

Towels

Deep soaking bathtub

Private bathroom

Bedroom

Air conditioning

Blackout drapes/curtains

Pillow-top mattress

Free cribs/infant beds

Bed sheets

Heating

Phone

Safe

Electrical adapters/chargers

Laptop-friendly workspace

Desk

Iron/ironing board

Access via exterior corridors

Free local calls

Breakfast

Free buffet breakfast available daily 6:00 AM–9:00 AM

Refrigerator

Coffee/tea maker

Microwave

Parking

Wheelchair-accessible parking available

Free self parking on site

Accessibility

Wheelchair-accessible registration desk

Wheelchair-accessible concierge desk

Wheelchair-accessible path of travel

This property does not have elevators

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility

Wheelchair-accessible parking

Activities

Fitness center (free access)

Entertainment

LED TV

Digital channels

General

24-hour business center

Front-desk safe

Vending machine

English

Spanish

TV in lobby

Designated smoking areas (fines apply)

Guest Services

Refrigerator

Free cribs/infant beds

Laundry facilities

Microwave

Daily housekeeping

24-hour front desk

Laundry facilities

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Policies

Check-in

Check-in start time: 3 pm; check-in end time: midnight contactless check-in available early check-in is available for a fee early check-in subject to availability late check-in subject to availability minimum check-in age: 21

Check-out

Check-out before 11 am contactless check-out available

Child Policy

Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!

Payment Policy

Early check-in is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of we care clean (best western)

Reviews

Cynthia

Jan 11, 2026 01:14:01 AM

Review Score: 6

Summary: Room go staff was ok not very helpful

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave Room Size: m² 2 Queen Beds	General Wardrobe or closet, Microwave, Refrigerator, Bed count minimum 2, Bed count maximum 2
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave Room Size: m² 1 King Bed	General Wardrobe or closet, Microwave, Refrigerator, Bed count minimum 1, Bed count maximum 1
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave Room Size: m² 2 Queen Beds	General Coffee/tea maker, Wardrobe or closet, Microwave, Refrigerator, Television, Extra bed count 0, Bed count minimum 2, Flat-panel TV, Bed count maximum 2
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave Room Size: m² 1 King Bed	General Wardrobe or closet, Microwave, Refrigerator, Television, Extra bed count 0, Bed count minimum 1, Bed count maximum 1, Flat-panel TV