Hotel El Zaguán Histórico | Hotel in San Cristóbal de las Casas

| 9.4 (35 Reviews) |  1 Bathroom
De La Merced Hotel | Hotel El Zaguán Histórico

Hotel in De La Merced, San Cristóbal de las Casas

This hotel features a fitness center, a rooftop terrace, and a 24-hour front desk. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, tour/ticket assistance, a garden, and a lobby fireplace are onsite.
Hotel El Zaguán Histórico offers 5 accommodations with safes and complimentary bottled water. 43-inch flat-screen televisions come with satellite channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include a fitness center.

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Amenities

Parking
Designated Smoking Area
TV
View
Balcony/Terrace
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Bathrooms
  • Shampoo
  • Hair dryer
  • Shower
  • Towels
  • Private bathroom
  • Soap
  • Toilet paper
Bedroom
  • Bed sheets
  • Heating
  • Blackout drapes/curtains
  • Ceiling fan
  • Iron/ironing board (on request)
  • Safe
  • Free local calls
  • Restaurant dining guide
  • In-room massage
  • Guidebooks/recommendations
  • Local maps
  • Phone
  • Window screens
  • Free long-distance calls
Breakfast
  • Free full breakfast available daily 7:00 AM–9:30 AM
  • Free bottled water
  • Local meal delivery service
  • Free tea bags/instant coffee
Parking
  • Free 24-hour offsite parking within 656 ft
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free secured, covered self parking on site
  • Airport shuttle on request
Accessibility
  • This property does not have elevators
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • Magnifying mirror
  • Stair-free path to entrance
  • Cobblestone flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Low-height electrical outlets in bathroom
  • Tile flooring in room
Activities
  • Fitness center (free access)
  • Fitness center
Entertainment
  • 43-inch flat-screen TV
  • Satellite channels
General
  • Front-desk safe
  • Water dispenser
  • Spanish
  • Romance packages available
  • Fireplace in lobby
  • Communal living room
  • Designated smoking areas
  • Mosquito nets
Guest Services
  • Tour/ticket assistance
  • 24-hour front desk
  • Luggage storage
  • Daily housekeeping
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Rooftop terrace
  • Dock
  • Garden

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Airport shuttle fee: mxn 800 per vehicle (one-way, maximum occupancy 4) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total (up to 22 lbs per pet) food and water bowls and litter boxes are available pets cannot be left unattended pets stay free

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number 5550620602 safety features at this property include a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Gonzalo
Feb 23, 2026 07:25:44 PM
Review Score:   10
Summary: Super
See All Reviews

Room Arrangement

Room Info Facilities
Superior Room
Room Size: 110 square feet m2
1 Queen Bed
Superior Room

General

Square meters - 10, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Garden view, Square feet - 110, Ping - 3.09, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1
Habitacion Twin
Room Size: 144 square feet m2
2 Twin Beds
Habitacion Twin

General

Ping - 4, Number of bedrooms - 1, Courtyard view, Square meters - 13, Wheelchair accessible, Square feet - 144, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this Hotel El Zaguán Histórico pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel El Zaguán Histórico have a swimming pool?

No, this Hotel El Zaguán Histórico does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel El Zaguán Histórico?

Best-rates for the Hotel El Zaguán Histórico starts from $50 per night with includes Internet, Parking, Balcony/Terrace, Bedding/Linens, Wellness Facilities, Fireplace/Heating, Child Friendly, Laundry, Designated Smoking Area, TV, View, Guest Services, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel El Zaguán Histórico a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel El Zaguán Histórico wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel El Zaguán Histórico has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel El Zaguán Histórico?

Based on the information reported by the owner or manager, the Hotel El Zaguán Histórico indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel El Zaguán Histórico?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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